![]() ![]() If you are operating in a dark area, you can increase visibility by tapping the button in the top right-hand corner to turn on the flashlight. Tap the 'scan' button to scan printed or mobile barcode tickets by holding the camera over the barcode until the ticket is checked in. If you can't see this message then all scans have successfully synced with the server. We recommend using 'local sync' (see step 9) in such instances. If the Pending Upload number does not reduce, then this could be a sign that the device is struggling to connect to the internet. To clear 'pending upload', simply sync the device. This message means some scans have not yet successfully synced to the server and will display the number of tickets yet to be uploaded. ![]() Sometimes you might see a message below 'scanned by device' that says 'pending upload'. You can tap the info button to see a full breakdown for what each status means. The scanning status of your device is displayed at the top of the screen. Turn on local sync to scan tickets without an internet connection View tickets sold, guestlist, roll call, revenue and event views View ticket sales, update ticket allocation and update ticket sale end date. The main event menu is then split into four sections:Īccess the ticket holders list and scan people in Total tickets scanned / total tickets sold (e.g.Guestlist tickets scanned / guestlist tickets sent (e.g.The following statistics are displayed beneath the event details: Select the event you want to scan tickets for. You will be able to select events from a list of current or past events. Select your account from the list on the screen. To do this, follow the same process as above for secondary users. If you want to hide the names of guests on the app then you can also set a tertiary user password. The username remains the same as the primary login. We recommend you change the password for every event. To do this, head to RA Pro, navigate to Ticket Management and set the password under the 'RA Ticket Scanner' section at the bottom of the page. Those who login using a secondary password cannot see statistics, add guestlist, or change ticket allocations. If you have door staff, we recommend you set a secondary user password. Logging inĮnter the username and password that controls the primary promoter account Secondary and tertiary logins for door staff with limited access.Amend ticket allocations or end sale dates and stop sales through the app.Search for guest names manually or filter by guestlist or ticket tier.Real-time syncing to handle last-minute guestlist requests in seconds.Add new guests at any time, at the touch of a button, from any device.Super-fast and reliable synced scanning across multiple devices.The RA Ticket Scanner has been developed by a team that understands club culture and the specific needs of promoters and venues, ensuring you have the most powerful entry logistics tool for events ranging from 200 to 20,000 people. RA Ticket Scanner How to use the RA Ticket Scanner ![]()
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